Machu Picchu ruins among the clouds with Huayna Picchu behind
Machu Picchu

Machu Picchu sold out: what to do and plan B

Updated:

Seeing "sold out" for your Machu Picchu date? Before changing your trip, it helps to know how official sales work now: since 22 September 2026 tickets are bought with confirmed payment and no prior reservations, so slots that someone doesn't pay for come back on sale. This guide covers what to check, where to buy safely and what to do if there really is no space. Facts checked against official sources on 18 October 2026 (list at the end).

Start here: Cusco tips · things to do in Cusco

What changed in ticket sales (and why it matters if you see "sold out")

  • Since 22 September 2026 the Ministry of Culture sells tickets on TuBoleto (tuboleto.cultura.pe) with confirmed payment: you pick a date and time slot and have a maximum of 15 minutes to pay. If payment isn't made in time, the slot is released automatically and someone else can buy it.
  • Unpaid reservations that blocked a ticket for hours (it used to be three) no longer exist.
  • This stage is a 30-day trial ("marcha blanca") ending on 22 October 2026; the Ministry is assessing whether the 15-minute window should be lengthened or shortened. Check the conditions on TuBoleto on the day you buy.
  • Capacity did not change: 5,600 visitors a day in high season and 4,500 in low season.

In practice: a "sold out" first thing in the morning isn't final. Check again at different times of day.

Popular activities on GetYourGuide

Step 1: be flexible with date, time, circuit and route

  • Date: according to the Ministry, as of 22 September tickets could be bought for available dates up to 31 December 2026. On 14 October the minister said that "very soon" tickets will be sold up to a year ahead; as of this guide there is no confirmation that this is live yet.
  • Time: each ticket is for a specific slot. Try other time slots on the same day.
  • Circuit and route: there are 3 circuits and 10 routes (some, such as 1-C, 1-D, 3-C and 3-D, only in high season). A full route doesn't mean all of them are full.
  • A ticket is valid only for the date, time, circuit and holder shown; no date or name changes, and an unused ticket isn't refunded except in documented cases of force majeure. So buy the ticket before paying for non-refundable trains or hotels.

Step 2: in-person tickets in Machu Picchu Pueblo (Aguas Calientes)

  • In-person sales continue at the DDC Cusco ticket office in Machu Picchu Pueblo: up to 1,000 tickets a day.
  • They must be bought personally with your original ID and give entry to the citadel the day after purchase.
  • The Ministry publishes the real-time status of those 1,000 tickets at tuboleto.cultura.pe/disponibilidad/llaqta_machupicchu.
  • The Ministry also says in-person purchase with cash payment is possible at Casa Garcilaso (Cusco) and the Centro Cultural.
  • Ticket office hours: not confirmed in official sources; check on site. Don't build the whole trip on this option: the quota is limited.

Step 3: buy only through official channels

  • Tickets are issued only through TuBoleto; the regulation prohibits issuing or selling tickets by any other means. Agencies registered with the DDC Cusco buy inside the platform itself.
  • Payment by Visa or Mastercard (debit or credit) and Yape. The payment gateway charges 2.83% on domestic payments and 4.69% on international ones.
  • Enter the name and ID number exactly as on the passport: tickets are personal and the original is checked at entry.

Do you need a guide?

  • Not inside the Machu Picchu citadel. Since Ministerial Resolution 334-2026-MC (11 September 2026), article 17.1 requires a ticket and ID and only recommends going with a tour guide.
  • On the Inca Trail, yes: it's only done through authorised agencies, which appoint an official tour guide. Permits (750 people a day on the network) are bought through agencies on TuBoleto.

Plan B: if there are no tickets for your dates

  1. Move a few days and do Cusco first. Start with Cusco and the Sacred Valley and keep Machu Picchu for the day with space.
  2. Cusco Tourist Ticket for the Sacred Valley and the city. According to COSITUC (15 October 2026): integral S/ 130 (16 sites, 10 days); partial S/ 70 (Circuit III: Ollantaytambo, Pisaq, Chinchero and Moray). It can only be bought in person, not online: Counter Central, Av. El Sol 103 (Galerías Turísticas), daily 7:30–18:00.
  3. Reach Machu Picchu another way once you have a ticket: by train, or via Hidroeléctrica and Santa Teresa.
  4. Treks: for Inca Trail hikers, the citadel entry comes with their permit (route 3-B) and is handled through the agency. Other options: Short Inca Trail, Salkantay, Lares and Choquequirao. Salkantay and Lares don't replace the ticket if you want to enter the citadel.
  5. Day trips without Machu Picchu: Rainbow Mountain, Palccoyo and Humantay Lake.

Quick checklist

  1. Check TuBoleto at different times of day and for other dates, time slots and routes.
  2. Have your ID and card (or Yape) ready before you click buy: you have 15 minutes.
  3. Don't pay for non-refundable trains or hotels without a ticket.
  4. If you're in the area, check the in-person sales in Machu Picchu Pueblo for the next day.
  5. Keep a backup plan (above) in case there is no space.

Frequently asked questions

Can I reserve Machu Picchu tickets without paying?
No. Since 22 September 2026 purchase is direct with confirmed payment; if you don't pay within 15 minutes the slot is released.
Can I buy tickets at the Machu Picchu gate?
Not at the site gate. In-person sales are at the Machu Picchu Pueblo ticket office, for entry the next day.
Is a guide mandatory at Machu Picchu?
No: it's a recommendation (article 17.1, R.M. 334-2026-MC). On the Inca Trail you must go with an agency and an official guide.
Can I change my ticket date?
No; date and holder changes aren't allowed.

Book this plan

Notice: This guide shares advice and recommendations based on research and local experience. Prices, opening hours and rules may change: always check with official sources and operators. Cusco Tips is not responsible for third-party services, bookings or decisions made using these guides; some links are affiliate links (see our affiliate policy).

Related guides